my rant: Boo! Hiss! to staydublin!

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A while back I read an article about a woman who, in her blog, blasted a hotel she’d stayed at & wound up being contacted by the hotel and given a big apology and some comp stays or something of that nature.  During our trip in Ireland, we had one of those “I can’t believe how bad this is!” stays & I jokingly told my husband and sister-in-law that I was going to write about it in my blog.  Well, it was jokingly until yesterday when I found out that  the partial refund we’d been promised from this outfit (staydublin), still hasn’t come through, so I figured, okay, I’m a bit riled up about this and it might actually be fun to do a little rant about it.  I have to say that the loft was called “self-catering”  so we expected there’d be a lot of “bring it yourself” but how far does that go?  The “requirements” for the tenants were that we washed the dishes and cleaned up the kitchen and common areas, but there were no cleaning tools or supplies, no dishwashing soap, and NO HOT WATER.   We were told that as a “self-catering” place, we needed to bring in these things (except the hot water, that they were supposed to provide).  We were to dump the garbage, but not leave it on the street, so WHERE was it to go?  As the fellow I quoted below wrote, toilet paper was doled out one roll at a time.  And, after my sister-in-law took her shower (a short one, by the way), there was NO HOT WATER!  The roof leaked all over my husband’s bags.  The television didn’t work.  No soap (evidently, that’s a self-catering item).  A lovely bathroom, nice shower, beautiful tub, and NO HOT WATER!

I found I wasn’t the only one with issues about the company:

GooseinEngland wrote: “The location is initially very difficult to find. I spent two hours lugging my stuff around the area and asking many locals who had no idea how to find it. The main issue is that it’s in a courtyard area and the street address doesn’t correspond to the building location.
… There wasn’t enough hot water even for one shower. They do have a hot water booster on the heater tank, but it requires waiting an hour from the time you request more water. Also, the heater is on a timer, so forget taking a shower when coming in from Temple Bar unless you feel like waiting an hour….

The front desk is also somewhat incompetant. You’re doled out one roll of toilet paper at a time, and you have to constantly ask them for it. Additionally, you have to ask for hair dryers (which are French). The front desk staffer actually told me to to put a key in the extra space where a prong should be (eeek!!)”

Some good lessons learned, but in the meantime, Boo! Hiss! to staydublin!


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